Shipping policy
Last updated: November 5, 2026
Thank you for shopping with Vitalidad Natural. This policy explains what to expect when your order ships. Orders are fulfilled through Supliful Fulfillment.
Order processing
Processing takes place before shipment and is separate from delivery transit time. Contact our team before ordering if you need a processing estimate for a time-sensitive order.
Shipping methods and delivery estimates
Delivery times are estimates, not guarantees. Processing and transit times can vary. Carrier delays, weather, and customs processing may affect arrival dates. Contact us before ordering if you need an estimate for your destination, and refer to your shipment's tracking link for available delivery updates.
Shipping costs
Review the shipping charges displayed at checkout before completing your purchase.
Order tracking
Use the tracking link associated with your shipment to follow its progress. Tracking information may take time to update. If you cannot find your tracking link, contact our team with your order number.
International shipping
International orders may be subject to customs duties, import taxes, fees, and customs delays. Any applicable charges collected at checkout will be shown before you complete your purchase. Before placing an international order, contact us to confirm shipping availability and clarify how any charges not collected at checkout will be handled for your destination.
Address accuracy and order changes
Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it or request an order change. We will check whether a change is still possible with our fulfillment partner; please do not assume a requested change has been confirmed.
Lost, damaged, or delayed packages
If your order is lost, damaged, or delayed, contact us with your order number and tracking details so we can review the shipment and help you work with our fulfillment partner and the carrier.
Questions?
Contact our team at support@vitalidadnatural.org.